Shipments and returns
Your pack shipment
Packages are generally dispatched within 3-5 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature, or with postal service. Usage of either service is at our discretion.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Returned parts have to be properly packaged and returned to us within 7 days after notification of return ( which has a 14 day limit). Costs of return shipment are for the customer. In the case we made a mistake with your shipment, your costs will be reimbursed only AFTER the package has been received, goods complete and undamaged.